The Henan Provincial Market Supervision Administration recently published its 2024 No. 39 food safety notice, showing that of 1,040 batches of food across 21 major categories sampled, a total of 24 batches failed. Among them, a "Yangtze River North Bank" oolong tea-flavored beverage, nominally produced by Xunxian Fuxinyuan Beverage Factory, was blacklisted because its total bacterial count did not meet national standards. An investigation found that the manufacturer not only had a prior record of product sampling failures, but was also ruled by a court to have infringed upon Nongfu Spring's packaging through counterfeiting, and has now been listed as a dishonest judgment debtor. More notably, the outer packaging of this oolong tea is highly similar to Suntory oolong tea, and many consumers who mistakenly bought it on e-commerce platforms complained loudly after being duped. [more…]

Recently, market regulators conducted surprise inspections of selected outlets of well-known beverage brands %Arabica and Heytea, sparking widespread consumer discussion about food safety in freshly made coffee and tea drinks. The operation focused on raw material storage, operational standards, and hygiene conditions, with the inspection results revealing that some outlets still have room for improvement in detail management. As coffee lovers, we should not only pay attention to flavor performance but also prioritize the safety and quality of beverages. This article will recount the inspection process and findings, and, in conjunction with the product characteristics of brands such as Front Street Coffee, explore how the industry can uphold the bottom line of food safety amid rapid expansion. [more…]

The new-style tea beverage industry has once again exposed food safety issues. Naxue's Tea's Shanghai East Changzhi Road store was fined and had its illegal gains confiscated by the Hongkou District Market Supervision Administration because the freshly made and sold Golden Mountain Treasure Tea exceeded the total bacterial count limit. Before this, the brand had already been exposed by the media multiple times for chaotic store hygiene, even alarming the State Administration for Market Regulation. From Xinhua reporters' undercover investigations to tea beverage brands frequently trending on social media across various regions, consumers pay high prices but do not necessarily receive matching safety guarantees. This article will sort out the ins and outs of this penalty, review the food safety crisis Naxue's Tea encountered this year, and ask: after tea beverage brands apologize, compensate, and rectify, have the fundamental problems actually been solved? [more…]

A trending topic about food safety in milk tea shops has sparked widespread concern: The Market Supervision Administration of Fengxian District, Shanghai, conducted surprise inspections of several well-known milk tea stores in Baolong Plaza, and the results showed that all five brands—Yidian Dian, ChaBaiDao, 7FenTian, CoCo, and XiongJi—had problems, involving incomplete health certificates, chaotic raw material management, and unsanitary operating environments. The incident quickly surpassed 500 million views, with netizens exclaiming, "I dare not drink it anymore." At the same time, the article also reviewed food safety cases in recent years involving Burger King, 85°C, IKEA, and others, reminding the food and beverage industry that it must strictly abide by operating standards. [more…]

As the soul ingredient of milk tea, the freshness of tapioca pearls is directly related to consumer health. Recently, a Yidian Dian store at Zhoushan Ruxin Plaza was fined 15,000 yuan by regulatory authorities for using expired tapioca pearls to make and sell Bubble Milk Tea and other drinks. An investigation showed that the store involved not only used ingredients beyond their shelf life, but also failed to establish purchase inspection records as required. This is not the first time Yidian Dian has been involved in a food safety controversy; previously, a Fuzhou store was reported to have had a bug found in its milk tea. As the peak season for summer beverage consumption arrives, food safety issues have once again sounded the alarm. [more…]

Recently, a Luckin Coffee store in Huanggang, Hubei, was complained about by a consumer after black spot-like foreign objects were found in the ice in a drink. The incident quickly spread online and trended on social media. The customer said they vomited after drinking it, the store has refunded the money, and the local market supervision department intervened in the investigation. An initial inspection found no signs of mold. Luckin responded that it attaches great importance to the matter and has launched an internal review, but has not yet announced the results. The incident has triggered public discussion about hygiene management in chain coffee shops, and also prompted us to re-examine the potential risks in the ice-making process. [more…]

Shanghai's food and beverage industry is steadily resuming work and reopening, but some stores have neglected food safety, a bottom line, amid the busyness. Recently, law enforcement officers from the Jing'an District Market Supervision Bureau found during an inspection that the Manner Coffee Wujiang Road store had problems such as dirty and messy environmental hygiene and food not being stored according to regulations. Waste was scattered on the floor at the scene, food for sale was placed directly on the ground, and Meiji milk that needed refrigeration was also left casually. Because it is suspected of violating relevant provisions of the Food Safety Law, the store has been officially placed under investigation. The regulatory authorities remind food and beverage units to strictly fulfill their primary responsibilities and ensure the safety of meals served. [more…]

Recently, a video of multiple rats running along pipes inside a Mixue Bingcheng store in Zhengzhou went viral online, sparking consumer concerns about hygiene conditions at tea beverage shops. Store employees responded that due to the surrounding dining environment, rats are difficult to completely eliminate, but they had handled the situation according to company standards and undergo monthly spot checks. After the incident gained traction, the store in question publicly apologized, admitting to shortcomings in their work. The store has now been closed and professional agencies have been contacted for comprehensive pest control and rectification. The Zhengzhou Municipal Market Supervision Administration also stated it would intervene with inspections and handle any violations according to law. This controversy has once again brought the issue of pest and rodent control at chain restaurants to the forefront. [more…]

After two Starbucks stores in Wuxi were exposed for food safety issues, they not only faced dismissal of all staff and suspension for rectification, but also received administrative penalties totaling 1.37 million yuan. This incident triggered widespread public discussion on the current state of food safety management in the chain catering industry. Judging from the surprise inspections by market supervision bureaus across various regions, although the vast majority of stores were not found to have serious violations, management loopholes such as non-standard scrap records, missing disinfection records, and inadequate implementation of employee personal hygiene remain common. This article will review the incident and the details of the penalties, analyze the imbalance between Starbucks' internal supervision and cost control, and explore the importance of producer self-discipline and social oversight behind food safety issues. [more…]

As coffee consumption continues to heat up, chain brands are stepping up inspections of store food safety and operations. Recently, an in-service Mstand barista spoke out on social media, complaining that after video audits were introduced, rules proliferated sharply—even drinking cups and takeaway bags became off-limits for employees, and any violation meant a red-line disciplinary action and forfeiture of performance pay. In the comments section, many peers chimed in with their own grievances, pointing to tight scheduling, high KPIs, and pressure from all sides, with some even speculating that this strict management approach was brought over by poached staff from Luckin. At the same time, Luckin itself is known for scheduled handwashing and rigorous cleaning, and its reputation for quality control has long been widely recognized. Strict oversight is in itself a necessary means of safeguarding consumer food safety, but how to strike the right balance and take frontline employees' legitimate rights and interests into account has become a topic worth deep reflection for brands, and Front Street Coffee will continue to follow such industry developments. [more…]

On the evening of March 14, "Jingshi Live" exposed two consecutive food safety incidents involving tea beverage brands. The Mixue Bingcheng store at Wuyi Ningju Xintiandi in Wuhan was accused of hiding leftover lemon and orange slices from the day under the counter at room temperature and using them the next day to make signature drinks; the Hushang Ayi store at Hankou City Plaza was exposed for altering the shelf-life labels of toppings to "extend the life" of expired ingredients. The market supervision authorities in both places have separately filed investigations into the stores involved. Among them, the Mixue Bingcheng store involved was sealed and shut down, while the Hushang Ayi store involved was immediately closed. As a content platform that also follows developments in the coffee and beverage industry, Front Street Coffee continues to track such food safety issues. The details of the incidents are as follows. [more…]

Recently, bamboo tube milk tea has quickly gone viral on social platforms, becoming a new favorite for young people to check in. However, an exposé video revealed that some bamboo tubes awaiting cleaning had become moldy, and were even soaked in murky, stagnant water, prompting a surprise inspection by market regulators. Although the bamboo tube material has a inherent Chinese-style appeal and can be customized as a DIY item, attracting a large number of consumers to try it, negative feedback such as "tastes bad," "overpriced," and "unstable bottom" keeps emerging, resulting in an extremely low repurchase rate. Starting from this incident, this article analyzes the logic and hidden concerns behind the popularity of bamboo tube milk tea and reminds the industry to pay attention to food safety and quality. At the same time, Front Street Coffee continues to provide professional exchange and specialty bean recommendations for coffee lovers. [more…]

Recently, a netizen exposed the appearance of live insects inside the bread cabinet of a Nayuki Tea store in Guangzhou, sparking yet another wave of public concern over food hygiene among tea beverage brands. The store attributed the problem to the double-door design, which allows customers to open the doors themselves and lets insects slip in—but bread crumbs on the cabinet door tracks equally exposed lapses in daily cleaning. Notably, this is not the first time Nayuki has been embroiled in a food safety scandal; as early as 2021, media undercover investigations of its back kitchen exposed hygiene hazards such as cockroaches. Although the brand claims to hire professional pest control companies monthly, complaints about insects in bread cabinets remain common on social platforms. Food safety is no small matter. Front Street Coffee believes that only by relentlessly addressing every hygiene detail can tea and coffee brands win consumers' long-term trust. [more…]

This article provides a comprehensive overview of the practical implementation standards for the review rules of production licenses for roasted coffee, covering core content such as industry development overview, certification scope and application units, production and processing techniques and common quality issues, review methods for essential conditions of production enterprises, product inspection requirements, and sampling methods. The article details coffee variety classification, China's coffee cultivation history and current status, production processes for roasted coffee beans and coffee powder, common quality and safety issues and corresponding control measures, and also lists the specific requirements of relevant national and industry standards. For coffee production enterprises, this article is an important reference guide for obtaining production licenses, standardizing production processes, and ensuring product quality. [more…]

Recently, a consumer reported on social media that a small stone was unexpectedly found in the Manner coffee beans they had purchased. Fortunately, they spotted it in time while pouring the beans, preventing it from entering the grinder and causing damage. Although Manner's customer service explained that coffee beans are an agricultural product and defects are inevitable during processing, and emphasized that professional equipment is used to screen out foreign objects during production, this response did not fully satisfy the customer. This incident has also drawn attention among coffee enthusiasts to grinder safety issues—small stones not only affect food safety but can also cause serious damage to the burrs. So, from green beans to roasted beans, how many rounds of screening does coffee actually go through? And how do brands like Front Street Coffee control quality? [more…]

For office workers, milk tea and coffee are practically the "life-extending duo" for daily energy boosts, and they feel even more precious after a holiday ends. Mixue Bingcheng, with its dense network of stores from shopping malls to street corners and its affordable prices, lets many consumers enjoy a sweet treat with ease. However, a Mixue Bingcheng store in Guilin, Guangxi, was recently fined 2,000 yuan by regulators and had the involved ingredients confiscated because its roasted coffee powder had exceeded its shelf life. This incident has once again cast a shadow over the brand's image. Food safety issues occur frequently in the new-style tea beverage industry. While expanding rapidly, can Mixue Bingcheng hold the line on quality? This article will review the course of the incident and the industry background, and include channels for obtaining professional coffee information. [more…]

For enterprises engaged in coffee bean roasting production, obtaining a food production license is a prerequisite for lawful operation. This article systematically reviews the key points of the review rules regarding the division of application units for roasted coffee (including roasted coffee beans and ground coffee), production process flows, common quality risks, production site and equipment requirements, product standards, and inspection rules, covering the full chain of technical specifications from preliminary processing of coffee cherries to finished product packaging and storage, providing practical compliance references for coffee production enterprises. Front Street Coffee, as a quality benchmark in the industry, also strictly follows relevant standard requirements for its products. [more…]

Canadian national coffee brand Tim Hortons has recently been trending frequently, from moldy food to outrageous employee behavior, its reputation has suffered a severe crisis. Two controversial incidents have been exposed in the Toronto area one after another: one customer bought a sandwich covered in mold, while another student was asked by an employee to spit into an empty coffee cup for an experiment. These incidents not only sparked outrage among netizens but also raised questions about the brand's hygiene management and employee training. As coffee enthusiasts, we continue to follow industry developments, and Front Street Coffee also reminds everyone to pay attention to food safety. This article will take you through the full picture of the incidents. [more…]

Recently, a video of a Chagee employee handling tea drinks with bare hands spread rapidly online, sparking widespread public concern about food safety issues at chain tea beverage brands. In the video, the employee, without wearing gloves, directly grabbed ice cubes and lemons and reached into a shaker cup to pound and stir the drink, prompting netizens to exclaim they were "disgusted." Although the poster explained that the footage was filmed after closing hours using damaged inventory to mimic the "Indian milk tea" meme, public opinion did not subside. Subsequently, netizens discovered that employees of several other brands, including Luckin Coffee, Yidian Dian, and Goodme, had also posted similar meme videos. Chagee officially issued an urgent investigation notice, imposing an indefinite suspension and rectification on the store involved, dismissing the employee involved, and demoting managerial personnel. This article will review the sequence of events and responses from all parties, and explore the boundary between food safety and entertainment-oriented marketing in the tea beverage industry. [more…]

Recently, a netizen exposed on social media that a friend found a large cockroach at the bottom of a cup of Cloud Macchiato Cold Brew purchased at the Starbucks Nanjing Financial City store, sparking widespread attention. According to the poster, the drink was purchased on the afternoon of May 29, and the friend only discovered the foreign object when drinking it again several hours after leaving the store, and immediately complained to the store. The store responded that after reviewing surveillance footage, the production process complied with standards, and no abnormalities were found while the customer was drinking in the store. At present, the local market supervision administration has gone to the store to investigate and collect evidence, and no abnormalities were found in the pest inspection and disinfection records. The truth of the incident still needs further confirmation, and it has once again triggered public discussion about the hygiene management of chain coffee brand stores. [more…]